Training

Support

DCS offer a range of support options for our clients including:

• Pre-sales configuration support and consultancy
• Telephone hotline support (Normal working day or even 24Hr cover)
• On-Site resident support engineers
• Remote diagnostics via internet connected PCs
• On-Site engineer callouts
• System audit and performance tests

Response times and SLA levels can be varied according to your specific requirements.

Software maintenance plans can also be taken to provide for full upgrades of our solutions as and when they become available.

Full details can be discussed by calling us on 01753 616720

Training

DCS offer 2 main training options, either on-site or at our premises

Our on-site courses typically use the clients own installed PCs and can either be on a one-one basis, a train the trainer approach or in a formal classroom type session/s.

Our in house courses are held at regular times throughout the year for our various software applications and include the use of PCs and full training materials.

Where training courses span a number of days we can arrange hotel accomodation if required.