b-Wize SERVICES / INDUSTRY

b-Wize SERVICES/INDUSTRY manages all documents received by companies in the services, retail and industrial sectors. A specific aim of this solution is to improve the productivity of the accounting and mail services.

Functions

b-Wize SERVICES/INDUSTRY streamlines processing of paper documents and information flows due to:

• Scanning of paper documents
• Automatic analysis and sorting of scanned documents
• Intelligent information extraction (with a combination of ICR, OCR and full-text recognition engines)
• Secure flow of customer files and images via a customized business workflow
• Archiving of scanned documents in compliance with the Z42-013 standard.

This business solution can be interfaced with all the accounting software, EDM and CRM systems used in services and industry.

Documents processed

• Supplier invoices
• General expense invoices
• Subscription contracts
• Additional clauses
• Cheques
• Deposit forms
• Payment slips
• Claim letters

Benefits

• Reading-in of all incoming mail as soon as it is received
  b-Wize SERVICES/INDUSTRY reads-in all documents received in order to optimize Customer Relationship Management, an essential element for players in this sector to remain competitive. This solution ensures true monitoring of the life cycles of mail received and the generation of precise statistical reports: Average delay between receipt of correspondence and reply, indicators calculated by type of document processed or by operator, etc. The documents handled by this solution can be structured or unstructured, typed or handwritten: Subscription contracts, claim letters, payment slips, deposit forms, etc.
  
  
• Management of the complete document life cycle
  This solution includes reading-in of all incoming documents, indexing of correspondence (including attachments and multi-page documents), automatic extraction of information and transfer of data to the company accounting software and databases. It also provides secure document archiving.

Productivity gains in the mail department

The high productivity gains – from 300 to 500% – generated by b-Wize SERVICES/INDUSTRY are linked to:

• Reduction of sorting, indexing and input costs
• Accuracy of the data read
• Simplified document searches
• No more risk of losing documents
• Information flows more smoothly
• Secure transfer of documents to recipients

Personalized follow-up of customer files

b-Wize SERVICES/INDUSTRY is a source of qualitative gains, linked to customer relationship management in particular:

• Customer files updated in real-time due to scanning of incoming correspondence
• Personalized follow-up allowing tailoring of marketing offers to customer profiles

Secure electronic management of invoices

Due to reading-in of supplier invoices as soon as they are received, b-Wize SERVICES/INDUSTRY enables secure management of invoices in electronic format:

• Redeployment of accounting personnel to value-added tasks: reporting, managing disputes, etc.
• Simplification of the invoice approval cycle
• Legal archiving of accounting documents on optical or magnetic media

Improved cash flow

b-Wize SERVICES/INDUSTRY improves companies' profitability due to:

• Faster paying-in of payments received
• Increased reliability of data sent to the accounting system
• Negotiation of purchasing conditions facilitated by more reactive supplier follow-up

White papers

  The Automated Mailroom [PDF 116KB]

 Automated Invoice Processing [PDF 146KB]

Other related Products and Services

FileStore Document Management Solution

FileStore can automatically archive your scanned invoices thereby eliminating the need to store paper copies of documents for the legal requirement of 7 years or more. FileStore can also route invoices, applications, orders and other document related information automatically between departments for approval thereby speeding up and tightly controlling internal business workflow.

FileStore ERM

FileStore ERM automatically captures EDI and other electronically submitted/created information including statements, invoice runs, reports and form printed letters and then compresses and archives them within the FileStore server.

Outsource Invoice Processing

If you do not wish to implement in house systems using b-Wize or BasWare to process your invoices and/or purchase orders then DCS can handle this as a fully outsourced service using these solutions via web browsers.

This can be implemented as a long term trial or as an immediate cost saving solution in order to deliver benefits without any capital expenditure.