b-Wize INSURANCE

b-Wize INSURANCE is the ideal solution for the challenges currently facing insurance organizations. With the benefit of the latest technological innovations and recognized expertise in the sector, b-Wize INSURANCE addresses the different business areas of your organization:

• Banking: In response to a specific strategy and objectives, the insurance banking business is based first and foremost on increased prospecting as well as a packaged and targeted offering that may be complementary to your customers' existing insurance products. As a result, you clearly need to view and update your client database in real-time and provide irreproachable quality of service with high added value. You also need a stable financial base in order to face increasing competition in the banking sector.
• Risk management: Insurance for people, damages, liability, life insurance and more recently assistance are a range of business areas where you need to have the most complete offering possible. This widening scope should not slow your response to your clients' needs in terms of consulting and quality and efficiency of service, from the signing of multiple contracts to their follow-up and management.
• Health insurance: Health insurance is fully integrated in your client companies' HR strategies. This means you need to respond to their need for information on the services they are offering to their employees. Signing of the contract should be completed with support and information management: additional health insurance, benefit plan, employee savings scheme, etc. In a context of numerous reforms, you are called upon to inform, communicate and to take part in cost control and avoidance of unnecessary long-term expenses.

Functions

The b-Wize INSURANCE solution helps you with these major projects. The knowledge and quality of service for your client database require an effective reduction of “automatable” tasks. Even more so than in other sectors, insurance organizations must often handle contradictory needs:

• Productivity of support functions (information requests, file management and follow-up)
• Data security and confidentiality
• Profitability

The b-Wize INSURANCE solution is a complete solution for reading-in and managing documents for insurers, including:

• Scanning of incoming mail
• Automatic analysis and sorting of scanned documents
• Intelligent information extraction (with a combination of ICR, OCR and full-text recognition engines)
• Secure flow of customer files and images via a customized business workflow
• Archiving of scanned documents in compliance with the Z42-013 standard.

This business solution can be interfaced with all the EDM and CRM information systems and software used in the insurance sector.

Documents processed

• All incoming mail: Information requests, claims, forms, etc.
• Payment methods (cheques, deposit forms, payment forms) and declaration slips
• Insurance contracts, bank contracts
• ESOPE, RAM, GAMEX, MSA and MGEN (France) health care itemizations
• Auxiliary and subrogatory hospital invoices

Benefits

• Real-time follow-up of members' situations and regular updates of subscriber (insured) files
• Reliable and secure management compensation, reimbursements and pensions: b-Wize ensures the protection of your data and image transfers by complying to the Z42-013 standard and applying data encryption.
• Optimized archiving: Easy, fast and secure viewing of subscriber files from all branches
• Flexible: b-Wize's flexible product architecture means the initial application is scaleable, with the capability of handling all incoming mail and exporting the resulting information to any CRM or ERP application.
• Fast: The technologies used (ICR and OCR engines, full-text recognition, bar codes, image filtering) are recognized as providing the fastest processing and the highest levels of recognition on the market today.

White papers

  The Automated Mailroom [PDF 116KB]

 Automated Invoice Processing [PDF 146KB]

Other related Products and Services

FileStore Document Management Solution

FileStore can automatically archive your scanned invoices thereby eliminating the need to store paper copies of documents for the legal requirement of 7 years or more. FileStore can also route invoices, applications, orders and other document related information automatically between departments for approval thereby speeding up and tightly controlling internal business workflow.

FileStore ERM

FileStore ERM automatically captures EDI and other electronically submitted/created information including statements, invoice runs, reports and form printed letters and then compresses and archives them within the FileStore server.

Outsource Invoice Processing

If you do not wish to implement in house systems using b-Wize or BasWare to process your invoices and/or purchase orders then DCS can handle this as a fully outsourced service using these solutions via web browsers.

This can be implemented as a long term trial or as an immediate cost saving solution in order to deliver benefits without any capital expenditure.