Alchemy Web Server

As you depend on the Internet to support everyday business processes, providing enhanced data access via web browsers is a necessity. Every day you create files and documents that you need to make available using an intranet, extranet or the Internet. The majority of these files cannot efficiently be stored in a relational database. Examples include scanned images, computer report files (COLD), Adobe Acrobat PDF files, text files, Microsoft Office documents and other binary files.

Alchemy® Web enables you to provide users around the globe with browser-based access to your information assets. Users only need a browser to take advantage of the powerful search capabilities of AWS. AWS allows users to find information regardless of their location with no need to install software. Once users find the appropriate documents, they can view, print, and save the documents in either the native file format or in HTML. Users can also e-mail the document. The ability to quickly locate and share business data allows you to make better business decisions and improve customer service.

alchemy webserver screenshot

Applications for Alchemy Web
Here are just a few examples of how some of our customers have benefited from implementing Alchemy Web:

  • Remote insurance agents can now access centrally stored customer documents giving them a more complete view of coverage, past and current claims, and other valuable business information
  • A bank's customers have gained access to important archived documents such as their cancelled checks. This frees the bank' s customer service representatives to more quickly assist other customers with more complex needs
  • A county government scans and places historical land and title records online, so employees can quickly and accurately service title search requests
  • The globally dispersed sales force of a multi-national corporation accesses and researches sales and marketing data created in different applications, empowering them to make better business decisions
  • Employees and clients of a construction-engineering firm can browse and view the entire history of a design project via a browser, speeding up access to vital data so projects can move forward quickly

Others include:

Industry
 Browser Access for
 Online Access to
 Benefits
Customer Service Customer Service Representative Customer Billing and Records Immediate/online access to vast archives of customer billing records. Eliminate distribution time of paper or CD/DVD--immediately available.
Remittance Processing Customer Service Representative Customer Remittance Records Immediate/online access to vast archives of customer billing records. Eliminate distribution time of paper or CD/DVD--immediately available.
Mortgage Companies


 Corporate and Branch Staff Loan Documents (in process and historical) Online access to loan application, supporting documents, loan documents and status from any branch or corporate. Provides immediate access even with centralized processing facility.
Title Companies


 Corporate and Branch Staff All supporting document for the Title Policy Immediate access to all information related to each policy. Powerful and inexpensive archive of in-process and issued policies.
Law Firm



 Attorneys, Staff Case Documents Intranet access to case documents with full-text, metadata, and annotations search. Password-protected client access to their documents. Create case subset database on CD for in-court searching.
Multi-national corporations


 Globally dispersed sales force Sales and Marketing Files The global sales force can have immediate access to all sales and marketing files which have been created in any of over 250 business applications.
All


 Customers Account Information Online access to account information--frees up company CSRs for less routine requests.
Banking Customers Cancelled Checks Self-service eliminates the need for intervention or support from customer service representatives.
Information Service Bureau Their Clients On-Line / Off-Site Data Vault Service Provide the dual-value of an off-site data vault service combined with full on-line information access. Secured across the Internet with SSL.
City/County Government Public Land and Title Records Scanning and putting land and title records online eliminates the need for an employee to service every title search request.
All Employees, Customers, Channel Partners, Public Immediate Access to Relevant Information Varying levels of access. AWS' powerful searching, viewing, and retrieval capabilities makes information available to those that need it, when they need it, where they need it.

Key Alchemy Web Benefits

  • Instantly provide universal access to all data with the added ability to create separate home pages for separate clients or departments.
  • Easily find, view, print and email the business data you need using powerful search tools including full-text, metadata fields and annotations--all in one search operation.
  • Clearly view images with out powerful image viewing tools including zoom in or out, panning view, multi-page view, and thumbnail view.
  • Quickly deploy business documents and data via the web across your global enterprise with our flexible, easy installation.
  • Simultaneously browse multiple databases to make your searches even more effective
Alchemy Web Whitepaper [PDF 938KB]

 

Architecture Diagram

alchemy architecture diagram

alchemy around the world


Key Products